VALENTINE'S DAY SALE - SAVE UP TO 20% | FREE SHIPPING ON ORDERS $100+

SHIPPING & RETURNS

SHIPPING DETAILS

*** COVID -19 RESPONSE***

We continue to do our best to ship orders quickly and answer all questions via email this challenging time. There may be some delays in areas under quarantine, please check with your local postal carriers for more info.

We have implemented strict protocols to protect our team and customers, specifically informed by guidance as provided by the CDC.

Your orders will be safely packed and shipped.

Please contact us at info@pullupking.com with any questions or concerns. 

We send our thoughts and prayers to those affected. Stay safe, we will get through this together.

Our goal is to provide a smooth internet shopping experience, PULL UP KING™️ ships orders every business day, Monday through Friday. That means your purchase will be in the mail within three business day after the payment is confirmed.

 

Shipping Method Price Estimated Delivery Time
Standard  $5 4-8 business days
Express* $10 3-5 business days
2nd Day Air* $25 2 business days
Overnight* $40 1 business day
International Price Estimated Delivery Time
Standard** $7 4-8 weeks
Express** $100 8-10 business days

**ALERT: USPS International packages using Standard shipping are currently delayed. Click the link below for more information on your country:
https://about.usps.com/newsroom/service-alerts/international/welcome.htm


TERMS & CONDITIONS

* Shipments to Alaska, Hawaii, Virgin Islands and Puerto Rico may require additional payment and shipping time.

* Express, 2nd Day Air, and Overnight shipments are NOT guaranteed.

* Express, 2nd Day Air, and Overnight shipments will not be shipped to P.O. Boxes.

* 2nd Day Air and Overnight packages are not delivered on weekends.

* The shipping deadline for 2nd Day Air and Overnight shipments is 8 AM Pacific Time.

• Store credit may be issued for items out of stock. Refunds for out of stock items will be issued upon request.

• In the event that your order cannot be shipped, you will be contacted by one of our customer service representative.

• Orders will be processed and shipped within 3 business days. • You will receive an email confirmation with tracking information when your order is shipped.

• PULL UP KING™️ reserves the right to cancel any order that appears suspicious or fraudulent. All fraudulent transactions will be reported to proper authorities.

• Regarding packages that are marked delivered by the carrier, either USPS or UPS, PULL UP KING™️ is not liable for lost packages. We can gladly open a claim with said carrier and pending a future investigation, our Customer Service team will decide whether we’ll replace/refund the order or not.

INTERNATIONAL SHIPMENTS

**ALERT: USPS International packages using Standard shipping are currently delayed. Click the link below for more information on your country:
https://about.usps.com/newsroom/service-alerts/international/welcome.htm


• International orders over $300 are subject to review and may be cancelled

• Free shipping promotions do not apply to international orders

• Detailed tracking info is not available for standard international shipments.

• Items shipped outside of the United States may be subject to duties, taxes, handling and/or other miscellaneous charges as defined by the country of import. These fees are not included in the cost of your order and therefore can not be reimbursed by PULL UP KING™️.

• PULL UP KING™️ gives USPS the opportunity to fulfill their delivery promise within the shipping time frame selected and paid for by the customer before taking further action on lost packages.

• Customs regulations in the U.S.A. require that we display the full product value on the front of the package (this includes products that are purchased at a discounted price or are part of a promotion). Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.

 

RETURN POLICY

PULL UP KING™️ provides a 14 day warranty on all products. If for any reason you are not satisfied with your purchase, simply notify us by e-mail and we will immediately issue a return address. The following terms apply:

  • Exchanges and Refunds will be accepted within 7 days of your original receipt of the order.
  • Beyond 7 days ONLY EXCHANGES will be accepted within 14 days of the original receipt of the order.
  • The products must be returned in new, resell-able condition. Products that are altered or damaged(scratches, wreckage etc.) do not qualify and may be discarded.
  • There will be a 15% restocking fee for all qualifiable refunds unless goods are defective or there is a shipping error.
  • Shipping charges will not be refunded unless products are defective or there is a shipping error.
  • If the leatherette boxes associated with certain  products are not returned, the value of the box will be subtracted from the return.
  • We do not accept returns sale items. All sale items are final.

 

PRICING

All prices are subject to change. We apologize, but errors take place with inputting pricing data from time to time. If there is a mistake in pricing or any other information displayed on our site we reserve the right to correct it without obligation.

FREE SHIPPING WORLDWIDE

Fast worldwide tracked shipping in 5-7 business days. (*Does not include 1-3 days processing time)

30 DAY MONEY BACK GUARANTEE

Not happy? You have 30 days to think back on your purchase and get a refund!

CUSTOMER SATISFACTION GUARANTEE

Feel free to contact us at anytime. We are always happy to help.

100% SAFE & SECURE CHECKOUT

We provides a safe and secure shopping cart for all of our customers. The security of your personal information is our highest priority.

Get 10% off!